مجلة الأصيل للبحوث الاقتصادية والإدارية
Volume 7, Numéro 1, Pages 77-94
2023-04-30

The Adoption Of Total Quality Management In Algerian Economic Institution -a Case Study El Sewedy Cables-

Authors : Medani Fatma Zohra . Djeblahi Wafa .

Abstract

The study aims to assess the role of total quality management in El sewedy Cables, and also aims to highlight the level of achievement of the dimensions of total quality management in El sewedy Cables. We also relied on the statistical analysis of the questionnaire data to test the hypotheses. The study concluded that there is an application of total quality management principles in El sewedy Cables Corporation, but at varying levels.

Keywords

Total Quality Management; ; Continuous Improvement; ; Customer Focus; ; Full Participation