الأفاق للدراسات الإقتصادية
Volume 8, Numéro 2, Pages 241-255
2024-01-14

The Role Of The Digital Promotional Mix In Marketing The Hotel Service-a Fields Study At The Rym El Djamil Hotel -annaba

Authors : Boukens Assia . Benahcene Nassireddine .

Abstract

The study The aimed to identify the" role of the digital promotional mix in hotel service marketing" and relied on the descriptive analytical approach by conducting an interview at the Rym el djamel hotel in Annaba state. This study found that the elements of the digital promotional mix, represented by Digital Advertising, Digital Public Relations, digital sales activation and digital personal sales, improve and market the hotel service to satisfy its customers, meet their needs and ensure their loyalty.

Keywords

Digital promotion- digital promotional mix- service- hotel service.