مجلة الإستراتيجية والتنمية
Volume 13, Numéro 1, Pages 369-382
2023-01-01
Re-engineering Of Administrative Processes And Their Impact On Improving Performance Of Multinational Corporations
Authors : Djerourou Kheira . Ouahrani Medjdoub .
Abstract
During the age of globalization and increased competition, change has become a general phenomenon of business environment. Most corporations have been compelled to be more innovative and adoptive to the change to survive. Reengineering of Administrative processes (RAP) is one of the most popular change management approaches in any company. This study aims to highlight the impact of Reengineering of Administrative processes (RAP) on improving performance of multinational corporation. This study applied a descriptive analytical method. The results revealed that multinational corporations Ford Motor, IBM Credit which have fruitfully put reengineering into practice, that are very dynamic companies, it has been able to improve the quality, reduce the cost and speed up the time, to achieve best performance. also, the RAP helped this company to remain the world leader still date.
Keywords
Re-engineering of Administrative processes, performance, Ford Motor Company, IBM Credit.
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