مجلة العلوم الانسانية
Volume 17, Numéro 2, Pages 1041-1050

واﻗﻊ ﺗﻛﻧوﻟوﺟﯾﺎ اﻟﻣﻌﻠوﻣﺎت ﻓﻲ اﻟﺑﻧوك اﻟﻌﻣوﻣﯾﺔ اﻟﺟ ازﺋرﯾﺔ )وﻛﺎﻻت ﺑﺳﻛرة(

الكاتب : وردة ﺷﻧﺎﻗر .

الملخص

أﺻـــــﺑﺣت ﺗﻛﻧوﻟوﺟﯾـــــﺎ اﻟﻣﻌﻠوﻣـــــﺎت أﺣــد أﻫــم اﻟﺗﺣــدﯾﺎت اﻟﻛﺑﯾــرة ﻓــﻲ اﻵوﻧــﺔ اﻷﺧﯾــرة ﻟﻣﻧظﻣــــــــﺎت اﻷﻋﻣــــــــﺎل ﺑﻣــــــــﺎ ﻓﯾﻬــــــــﺎ اﻟﻣﻧظﻣــــــــﺎت اﻟﻣﺻـرﻓﯾﺔ ﻟـذﻟك ﻋﻠﯾﻬـﺎ ﺗﺑﻧـﻲ اﻟﻣﻔـﺎﻫﯾم اﻷﺳﺎﺳــﯾﺔ ﻟﺗﻛﻧوﻟوﺟﯾــــــــــﺎ اﻟﻣﻌﻠوﻣــــــــــﺎت واﺳــــــــــﺗﺧدام اﻷدوات واﻟوﺳﺎﺋل اﻟﻼزﻣﺔ ﻟﻼﺑﺗﻌـﺎد ﻋـن اﻟﺻـﯾﻎ اﻟﺗﻘﻠﯾدﯾـﺔ ﻓـــﻲ اﻟﻌﻣـــل اﻟﻣﺻـــرﻓﻲ ﻟﺗﺣﻘﯾـــق أﻗﺻـــﻰ اﻟﻌواﺋـــد وﺟـــذب أﻛﺑـــر ﻋـــدد ﻣﻣﻛـــن ﻣـــن اﻟﻌﻣـــﻼء اﻟﺟـــدد وﻫــــــذا ﻣــــــﺎ ﯾﺟﻌــــــل اﻟﺑﻧــــــوك ﺗﻧﻔــــــق أﻛﺛــــــر ﻋﻠــــــﻰ ﺗﻛﻧوﻟوﺟﯾﺎ اﻟﻣﻌﻠوﻣﺎت، وﻓﻲ ﻫذﻩ اﻟد ارﺳـﺔ اﺧﺗرﻧـﺎ اﻟﺑﻧــــوك اﻟﻌﻣوﻣﯾــــﺔ اﻟﺟ ازﺋرﯾــــﺔ )وﻛــــﺎﻻت ﺑﺳــــﻛرة( ﻛد ارﺳـــﺔ ﺣﺎﻟـــﺔ ﻟﻣﻌرﻓـــﺔ ﻣـــدى ﺗﺑﻧﯾﻬـــﺎ ﻟﺗﻛﻧوﻟوﺟﯾـــﺎ اﻟﻣﻌﻠوﻣـــﺎت ﻓـــﻲ أﻧﺷـــطﺗﻬﺎ، واﻹﺷـــﻛﺎل اﻟﻣطـــروح ﻫو: ﻣـﺎ ﻣﺳـﺗوى ﺗﻛﻧوﻟوﺟﯾـﺎ اﻟﻣﻌﻠوﻣـﺎت اﻟﻣوظﻔـﺔ ﻓﻲ اﻟﺑﻧوك اﻟﻌﻣوﻣﯾﺔ اﻟﺟ ازﺋرﯾﺔ )وﻛﺎﻻت ﺑﺳـﻛرة(؟ Information technology has become one of the most significant challenges in recent times for business organizations specially to banking ones. For that important; it adopts. the basic concepts; the different tools and means to be for from traditional formuls, for maximazing returns and attracting alotof new customers. So these banks spend more on information technology. Algerian public banks " Agencies of Biskra " Sample as case of study to knaw what's extent that has adopted this technology in its activites. The question is: what is information technology level which is used in last remined banks ?

الكلمات المفتاحية

ﺗﻛﻧوﻟوﺟﯾـــــــــﺎ اﻟﻣﻌﻠوﻣﺎت، اﻟﺑﻧوك اﻟﻌﻣوﻣﯾﺔ اﻟﺟ ازﺋرﯾﺔ.