المجلة الجزائرية للدراسات السياسية
Volume 11, Numéro 1, Pages 357-371
2024-06-27
The National Observatory For Public Facilities: Building Administrative Culture And Achieving Government Excellence
Authors : Demmouche Mustapha . Safou Mohamed .
Abstract
The growing concern in Algeria to the need improving public service in public administration resulted in a set of related legal reforms, where among these, the establishment of the national observatory for public utility is considered a central legal body by virtue of presidential decree 03-16. It aims primarily at promoting job performance and facilitating administrative work through assessing the state of public services, and searching for available solutions and alternatives to the surrounding of administrative problems. However, a review of the composition and legal system is required to activate its roles, keep pace with the obtained changes and bring the administration closer to the citizen achieving a quality of public service.
Keywords
National Observatory for Public Utility ; Electronic administration ; Public Service ; consultation
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