الريادة لاقتصاديات الأعمال
Volume 9, Numéro 2, Pages 23-42
2023-06-14

Total Quality Management As A Mechanism To Improve The Quality Of Health Services The Case Of The University Hospital Center In Blida

الكاتب : بوبقيرة محمد .

الملخص

Abstract : Reaching the fulfillment of the needs and desires of consumers requires the provision of good quality products, whether goods or services, that are compatible with the aspirations of the target group. These objectives as total quality management that always seeks continuous improvement.

الكلمات المفتاحية

Total quality management, Health services, Health organizations, Quality of health services.