مجلة اقتصاديات الاعمال والتجارة
Volume 8, Numéro 1, Pages 477-492
2023-03-30

The Impact Of Information And Communication Technology On The Re-engineering Process Of Small And Medium Enterprises -algeria Case Study

Authors : Ghanem Hadjira . Mezeaache Hiba .

Abstract

The current study aimed to learn about the impact of the use of ICT on SME reengineering. The rapid development of the latter in its field of work and the diversity of its objectives and programs have made the process of reengineering of great importance to the growth and development of the enterprise and its acquisition of flexibility to cope with changes in the environment in which it operates. To learn about the impact of ICT on the success of this process, the researchers prepared an electronic questionnaire that included (70) individualized. Using The SPSS social science statistical calendar to analyze the data obtained, thus interpreting the results economically. The study found several findings, the most important of which was a positive correlation between the four dimensions of ICT, i.e., hardware and equipment, Software, communication networks, databases, and reengineering, in addition to the fact that the institutions studied attach great importance to formal communication for its positive advantages in reducing time, effort and costs when doing business. Furthermore, ICT contributes to formulating objectives related to the reengineering strategy.

Keywords

Keywords: ICT, reengineering, SMEs.