Le Manager
Volume 9, Numéro 3, Pages 160-183
2022-12-31

The Process Approach: Organizational Tool

Authors : Azouaou Nassima .

Abstract

The objective of this paper is to explain the approach mobilized to include an organization in a process of continuous improvement. In order to achieve this, we have chosen to review the literature in relation to our object of study. This allows us to identify, formalize and measure the degree of process control in order to improve their functioning and this with a view to implementing a process optimization methodology. The results revealed that the process approach is an organizational tool. For its implementation, the organization can mobilize several methods. No formal method or ready-to-use model in all situations exists to improve the organization's processes in order to increase its performance and remain competitive.

Keywords

mapping ; optimization ; organization ; performance ; process