مجلة الدراسات التجارية والاقتصادية المعاصرة
Volume 5, Numéro 3, Pages 202-212
2022-07-15

Quality Of Banking Service And Its Impact On Customer Satisfaction



Authors : Tarzi Amina .

Abstract

The purpose of this Research is to determine the Impact of Banking Service quality on customer satisfaction. By showing the Most important tools and measurement methods that evaluate and estimate the customer satisfaction, which is critical in the pursuit of high cash inflows and profit maximization in banks.

Keywords

Banking services ; customer satisfaction ; banking service quality

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