الرواق
Volume 8, Numéro 1, Pages 1533-1549
2022-06-01

Government E-services In Algeria Between Reality And Improvement

Authors : Betka Leila . عبد الحق Abdelhak .

Abstract

Abstract: This study aims to shed light on the role of e-services as a new pattern to improve the quality of public services provided to citizens, owners of companies, and to realize the importance of the success of e-government implementation projects in the development of government e-services provided. Most importantly, states that have developed their government E-services, have had a great efforts and that have a positive impact on the improvement of public services provided to citizens and the ease of doing business by owners of companies, unlike Algeria which still ranks late in this field.

Keywords

e-government; government e-services; public administration; citizens; owners of companies.