دراسات اقتصادية
Volume 16, Numéro 1, Pages 779-790
2022-04-01

Total Quality Management: Theoretical Reading



Auteurs : Hadidane Sabrina .

Résumé

This research paper aims to introduce the concept of total quality management in terms of its different meanings among researchers due to the fact that quality is relatively. Edwards Deming, Joseph M. Juran, and Philip Crosby jointly developed the concept of total quality management. In this research paper, the researcher will try to address the most important theoretical foundations for total quality management among these theorists.

Mots clés

Quality ; Management ; Total Quality

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