La Revue des Sciences Commerciales
Volume 14, Numéro 2, Pages 157-176
2015-03-15

Les Tic En Algérie : Etat Des Lieux Et Perspectives

Auteurs : Demmouche Nedjoua .

Résumé

From 70-80 years in developed countries, ICT has gradually grown to be now ubiquitous in the operation of enterprises and organizations, both public and private. The introduction of ICT is made by successive crops without definite program, but simply following technical innovation and commercial success. The objective of the ICT was the search for efficiency and speed in performing typical tasks of the organization. Algeria, with the implementation of the sector policy positions and engaged since 2000 telecommunications has created a favorable legal and institutional environment for competition and improved access to communication services, including mobile but was not provided with a clear and coherent strategy for a true information society and digital economy that could materialize.

Mots clés

CRM (Customer Relationship Management), TIC (Techniques d'information et de communication), Société de l'information, e-Algérie. Internet.