Synthèse
Volume 24, Numéro 2, Pages 183-192
2018-10-30
Maintenance Function Audit According To Iso 9001/2008 Standart Case Study Tss (arcelor-mittal) Annaba-algeria
Authors : Djemai Mounira . Hadjadj Aoul Elias . Bouakkaz Messaoud .
Abstract
The first major problem encountered in industrial production was the product meets customer needs, therefore, the largest market share undoubtedly revert to that which will best meet customer requirements. But the client now requires guarantees on the amplitude of the supplier to master its production to ensure him a quality product that leads the company TSS (Arcelor-Mittal) to set up a strict quality system. This system allows the company to meet requirements, satisfy the customer and give him confidence, it requires the company to be certified. In our work, we studied the maintenance and certification of the company according to International Standard ISO 9OO1: 2008 under a system of quality management. This work is to solve some problems encountered during the manufacturing process to produce better and to satisfy the customer
Keywords
quality- audit- procedure- compliance- management- processes
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