مجلة إدارة الأعمال والدراسات الاقتصادية
Volume 6, Numéro 2, Pages 165-180
Health is a fundamental universal right, a major resource for social, economic and individual development. The hospital is a complex and rapidly changing organization where technological innovations are accelerated and consequently the information circuit has become very complex. It is also a place where multiple powers and influences intersect. Today, we do not really know how health workers work because we do not really measure the quality of care. Indeed, the state has decided to put an end to the traditional organization of the hospital because of dysfunctions noted in the health care system and to apply a new reform of the health system namely internal contracting. The aim of the new hospital reform is to modernize the management of hospitals. In this context, this article studies the mechanisms put in place in the contracting system. This allows us to see, on the one hand, how management control tools are progressively being built, and on the other hand, to see the importance of these management tools in the modernization of the health system to ensure the quality of services. patient care. An empirical study at the level of the EPH of Jijel, makes it possible to better grasp the importance of the internal contractualization in the modernization of the hospital management, to ensure the quality of the care.
internal contractualisation; ; hospital ; modernization ; EPH Jijel ; Quality of care
Gourine Abou Bakr Essedik
Kidaouene Hadj Kouider