مجلة إدارة الأعمال والدراسات الاقتصادية
Volume 6, Numéro 2, Pages 043-066

The Role Of Human Resources Development In Achieving Overall Quality In The Private Sector Case Study (palestinian Telecommunications Company)

Authors : Abbas Abdelhafidh . Chentouf Khiera . Farwana Hazim .

Abstract

The study aimed to identify the importance of human resource development as human capital of companies ,identify the role and importance of recruitment, training, career planning and human resource performance evaluation. The most important results are shown through the independent variable that all axis averages were similar in terms of relative weight, and the overall resolution score as a whole received a relative weight of (81.00%) .This demonstrates the approval of the study sample on the role of human resource development in achieving overall quality in the Palestinian Telecommunications Corporation.

Keywords

Human Resources ; Human Resources Development ; Global Quality