مجلة أداء المؤسسات الجزائرية
Volume 3, Numéro 1, Pages 115-117
2014-06-22
طريقة Six Sigmaكأداة لتحسين إدارة الجودة الشاملة
الكاتب : بن عيشاوي أحمد .
الملخص
Six Sigma is considered as the most accurate operational control tool. It can reduce deviation by (3,4) per million production units, leading to a successful application of total quality management system (T.Q.M) at every organizational level. This paper aims to discuss this issue by presenting the six sigma methodology and the most important statistical tools along with their applications to achieve the needed precision. We will try also to set some recommendations in line with the achieved conclusions.
الكلمات المفتاحية
Six sigma, total quality management, statistical tools, reduce operational deviation, defects per million units
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